June 17, 2018  
Destination Services & Group Events

Customer Information

Customer Centre

Tour Reviews     
What People Say About Our Tours
Jacqueline (CA) - Lisbon City Panoramic Sightseeing Tour: I just wanted to THANK YOU for making this tour a huge success.  Greg said things were 100% and the people had an incredible time with the guide and experiencing Lisbon. Seville is on deck and I feel confident that this day will also be a great success. Thank you

Natacha (DE) – Lisbon City Private Group Tram Tour:
Just a short notice to tell you that everything went just perfectly with the tram and the 3 ladies. Lidia was even kind enough to accompany us to the restaurant, making sure the bus driver takes the right way and offering us a couple more minutes of explanation on the way. Really, a super nice service. I will certainly recommend your services, shall we have other groups meeting in Lisbon. Thanks a lot for your much appreciated cooperation

Susie (UK) – Lisbon City Tour, Wine Tasting & Lunch:
I would just like to say that me and my team thoroughly enjoyed our tour around Lisbon. Paula was a wonderful and knowledgeable host who took us to some interesting places which we would probably not have visited ourselves. The Wine and Port tasting was excellent, it was thoroughly enjoyable and with interesting facts about the wines and rejoins they came from and the food was lovely too. Thank you once again.

(CA) - Lisbon City Panoramic Sightseeing Tour with Port and Wine Tasting:
I just wanted to send you one final email to let you know how delighted we were by the tour of Lisbon, the wine tasting, and especially by the guide Margarida. All in all, the event was a huge success. Very many thanks for enabling such a good time, and for allowing us to see so many highlights of your beautiful city. I will be sure to recommend this tour and company to friends and coworkers passing through Lisbon.

Lino (US) - Fatima Day Trip:
I would like to put in a good word for Carla, she was very hospitable, patient and helpful.  Thanks to you too for organizing the trip.

Robert (PH) - Day Trip to Obidos & Fatima:
Super trip, everyone of the passengers had a wonderful time thanks to our driver/guide Martino who went above and beyond the expected. We did and saw much more than we anticipated. It was a great time. Many Thanks.

Jacob (NL) - Lisbon, Wine Tasting and Sintra Group Tours:
Everything went well. I have been in Lisbon and I have seen the beautiful coach, and met the driver and guide. The Programme /coach / transfer /excursions etc. was good with satisfied clients.

Andrew (CA) – Lisbon Historical Walking Tour:
We indeed had a very memorable and wonderful tour. Paula was an excellent guide and took us all over Lisbon, I think perhaps more than planned!  We learnt a great deal about a city we had never been to before and her passion for telling us about her city made this an exceptional experience, First class!

Tor (NO) - Day Trip to Sintra, Wine Tasting and Lunch:
Thanks, the tour was splendid and everybody loved it. I have been around these places some times before and new it would be good as well. Especially the guide we had was very good, the best we have had ever! The bus and driver as well was good, food was good.

Herbert (CA) - Fatima & Lisbon Tour:
We are pleased to let you know that we were very happy with the tour and specially the guide Christina and the driver.

Elisa (FI) – The Palaces & Castles of Sintra Day Tour:
The feedback I want to give you is only positive. Everything worked well. The information I received in advance when planning this tour was quick and helpful. Thanks to Stephen. The transport and service we were offered on the tour was just the way I wished it would be. And our guide was just great! She gave us all the information we wished for and even more. She was so friendly and it was easy to communicate with her. So I hope you will give her my greetings and tell her how much we appreciated her work. I would warmly recommend our guide to anyone as well as your company Around & About Lisbon.

Claudia (US)  - Sintra, Cascais & Estoril Tour:
Our tour was absolutely wonderful! Cristina, our tour guide, was very knowledgeable, spoke great English and was very flexible, which we appreciated. I would definitely utilize your company again and would recommend to my friends as well.

Jen (US) – Lisbon City Evening Walking Tour:
We really enjoyed both our tour and our tour guide. I was afraid that we would be unable to see much of Lisbon as we had such a short window and at a very awkward time (Sunday night). She listened to the things that we were interested in and very quickly customized a tour that would expand upon those points and yet show us more. We walked our legs off but it was an exceptional experience. We enjoyed our time with her and would highly recommend her in the future. Still, it was wonderful and I appreciate the opportunity to work with your company to see Lisbon. Thanks.

Robert (US) – Fatima Tour:
Both families thought our visit to Fatima was the highlight of our trip to Portugal.  We couldn't have had a better tour guide Paula and a better driver. We were appreciative of Paula's knowledge and flexible she was in letting us spend time where ever we wanted to. The lunch suggestion was great. We all were extremely happy with your services. The bus arrived on time etc. and we were blessed by the way things turned out at the apparition site when priests from Ireland showed up to say a mass in English and the homilist delivered a homily that summarized all the reasons why we made this trip. Thank you again.

David (US) - Group Sintra, Cascais & Estoril Day Trip:
We really enjoyed the tour you provided. Your bus is great. Our tour guide, Cristina and bus driver, Pedro, did excellent job. All of us were pleased and we want to thank ECT.  I hope that I'll use your service again in the future.

Mary (US) – Fatima Tour Shore Excursion:
  On November 1, 2010 I took your 8 hour Fatima tour as a shore excursion from the MS Westerdam. The tour proved to be all you promised and more, I wish to thank your guide for his attention to detail and the priority for us to see all we could during the daylight. He knew all of the areas we visited. He was respectful to all the sites seen but did not fail to get us in everywhere. He also tried to give us a flavor of Lisbon and Portugal. I highly recommend your team as this trip was a good value and all you promised. Thank you.

Louise (US) – Sintra, Cascais & Estoril Tour:
Just wanted to let you know how pleased we were with the Around and About Lisbon private all-day tour our group of five took to Sintra, Cascais and Estoril Portugal on September 11, 2010.  Our guide, Annabella, arrived promptly at our hotel with driver and mini bus, and after talking with us about what we hoped to see and do during our tour that day, we were off!  Couldn't have spent a more enjoyable time touring the Pena Palace in Sintra.  Annabella was the perfect guide, friendly and accommodating and so knowledgeable about the history of the castle and surrounding area.  She gave us wonderful descriptions of the many beautiful rooms, architecture, furniture and artifacts we were seeing, and we thoroughly enjoyed walking the winding, narrow path of the castle walls with her and admiring and photographing the many spectacular views from that vantage point.  We did not book the optional lunch your tour offered, and when we asked Annabella for a luncheon suggestion, she took us to a restaurant with outdoor multi-level terraces where we had beautiful views of the coastline.  We also enjoyed seeing Cabo de Rocha, the western most point in Europe, where Annabella helped us to take our photos before we blew away in the wind!  Our walking tour of the town of Cascais was most pleasant and we followed it with a brief stop in Estoril.  One of the positives of our tour was not being hampered by the clock as we often are in large group tours. We could explore at our leisure with the benefit of an excellent guide all to ourselves.  I would definitely want to use Around and About Lisbon on a future trip to Portugal and would most certainly ask if we could have Annabella as our guide!

Jacqueline (NL) – Group Lisbon Tours & Day Trips: Everything was well organized. Thank you very much. We will come back next year in spring and autumn as soon as we have the dates and flight reservations I will let you know.

Carlos (US) – Fatima Tour:
Driver and transportation very good, guide fantastic with great knowledge and very cooperative to our needs and one of the best. Overall rating A+. Will recommend to anyone. We all enjoyed it very much.

Heribert (DE) – Group Transfers, Tours and Day Trips: Everything was OK with Hotel as well as the German speaking guide.

Colette (UK) – Fatima Tour:
I just wanted to thank you for such a great guide and driver for our tour of Fatima. They were both very well informed of the places of interest.  We were there on August 25th and came in on the Ocean Princess.  I hope to come again and stay longer to really see it all.  Sarah even took pictures for me where the Angel appeared.  Well thanks again for such a great guide and driver.

Neil (UK) – Lisbon City Tour, Lunch & Port Wine Tasting:
Dear Nicole, We thoroughly enjoyed ourselves last Friday - the air-conditioned minibus, the very knowledgeable and humorous guide, the whistle-stop city-tour, the three course lunch in the picturesque restaurant and the wine-tasting were all excellent. Thanks to Stephen and yourself for helping out with the organisation - I will be sure to recommend Around & About Lisbon to any friends or colleagues who may be on vacation in Portugal.

Yvette (NE) – Lisbon Tour, Wine Tasting and Dinner:
Thank you very much for the flexible and smooth organization of the event last Thursday. All was nicely done. Also forward our thanks to the Bus driver and the guides. The wine tasting and the restaurant were very nice. Hope to do business with you again in the near future. Kind regards.

Katia (UK) - Multiple Group Transfers:
Many thanks to you and the team in Lisbon for the very efficient transfers.

Jacqueline (NL) – Lisbon Tours:
I would like to inform you that the tour leader was very satisfied about our cooperation!. Many thanks for all you have done and we will come back next year 2011. Same hotel, same program.

David (TT) – Group Lisbon & Fatima Tour: It was a pleasure meeting you. I must commend you on arranging two excellent tours and let you know we thoroughly enjoyed both Marc and Mathilda. They were very knowledgeable and made our tours memorable. Thank you once again from the group. Best Regards

Laura (US) - Group Lisbon City Tour and Port & Wine Tasting:
The tour was very nice. Our driver, Walter, arrived early and made it very easy to find him.  He was most polite to our group of 12 executives from the US. Our tour was fun and informative. The bus was a bit big for our small group though. The wine tasting was good as well. The time of the event was perfect for a group of tired people who worked all week and could only have so much time and attention to give. Walter presented Lisbon in an interesting way which included good detail about history. All in all, we enjoyed our time and I will be certain to use your company again during future travels. Best regards

Lewis (UK) – Group Port & Wine Tasting Event: The event was well organised, the coaches were on time and the guides were knowledgeable and helpful. The venue was excellent and people enjoyed the wine tasting on the whole. I think Around and About Lisbon’s service was flawless.

Luciano (CH) – Group Lisbon City Tour & Hotel Accommodation: Thank you for handling our group so well. They were very happy.

Karin (CH) – Group Lisbon City Tour, Port & Wine Tasting and Fado: The feedback that I received from one of our employees was only positive. What I would like to add is, that Stephan with whom I was in contact with to organize the tour, was always very prompt with his information and very helpful with our restaurant reservation. So thank you very much again for everything. It was a pleasure to work with you and if we should be in Lisbon again and make a tour we will certainly come back to you. Kind regards

Karin (CH) - Group Lisbon City Tour and Port & Wine Tasting:
The evening was a full success! Everything ran smoothly and the participants much enjoyed it. The city tour was interesting and instructive. Our two guides were both young, humorous and pleasant made this very good. The Wine & Port Tasting was also very good. The small wine cellar was very pretty and had some good wines to taste, which was also very good depending upon personal taste. The local Fado restaurant was friendly, the meal good and the music an experience, thus altogether a very successful event.

Ian (UK) – Group Port and Wine Tasting: I can safely say that all 10 of us in the party enjoyed the Port and Wine Tasting very much. Philip the host was very good and provided a lot of information on the wines for which we tried a number, the tapas was also very pleasant. The setting itself for the tasting was also very impressive. We would go again.

Hope (DE) - Lisbon City Walking Tour and Port & Wine Tasting: Hi, We had a great time with Felipe, and would definitely recommend him to anyone wanting to see and learn more in Lisbon. The wine tasting was also great; we got to try 7 different wines and had really good tapas-style food to go along. The people was extremely friendly and helpful...again a 100% recommendation! Thanks for organizing everything for us!

Janice (USA) – Fatima Full Day Tour: We had a great time. Anna was WONDERFUL! Thanks for taking such good care of us and Miguel was a very good driver.  We had plenty of time at the stops we wanted to make and had discussed via e-mail.  Anna Matilda's English was great, she was very professional, very knowledgeable, and friendly. The minivan was VERY clean with great air conditioning. I especially appreciated the vents in the back seat. Anna steered us to the better gift shop and also a good place for a quick bit to eat. I will definitely recommend your company. What other cities do you operate tours in?

Laura (RUS) – 3 Day Multi Excursion Corporate Group Tour: As I promised, we got some comments from our tourist group about tours in Lisbon. According to their leader, everything was fine. They were very satisfied with the guide Daria she was really attentive to the group, helpful, interesting. All tours were also interesting. Nothing negative could I say about transport service. Everything was perfect. Drivers were polite. So Thank you for good job. We are very satisfied with you, your company and services you offered. Hope to have business in the future. Thank you.

Costa (BE) – Corporate Group Lisbon City Coach Tour & Fado Dinner: Nicole - I was very pleased with the level of quality across the board.  The tour, guides, transport, timing, dinner, etc were all 100% great.  In particular, I was happy (and relieved) at the patience and attitude of your team when there was a problem with our restaurant booking (our fault!).  A calm response and efficient handling - really great and unexpected, and makes the difference between 'good' and 'great'. I'd be happy to endorse your team to anyone in the future. Cheers.

Pia (UK) – Conference Event Sintra Group Tour and Dinner: Feedback very positive. Daphne been great and really helpful, buses good, dinner absolutely amazing. The restaurant and views just stunning!! Everyone loved it.

Sandra (UK) – Lisbon City Tour by Tram: I would like to say how much we enjoyed the tour and how knowledgeable our guide was. She managed to answer our numerous questions, and requests, and took us to some beautiful parts of the city which we didn’t know existed.

Suk Yan (IRE) – Lisbon Walking Tour: The 4-hour walking tour was excellent.  The guide was very knowledgeable and very nice.  I am very happy about the tour and definitely will recommend it to my friends. I hope that I can visit Lisbon again in near future and join your tour again. Thanks.

Cathy (BE) – Sintra Tour & Lunch: We're very happy of the organisation of your office. Our guide was very funny, nice and we had a wonderful time together with her that day. She did her job very good. Thanks again.

Miranda (BE) – Group Lisbon Walking Tour & Port and Wine Tasting: The feedback I received was good. We also liked the tour, the guides and really enjoyed the wine tasting with the competition they prepared for our 2 groups. Best regards.

Kandy (CAN) – Fatima and Lisbon City Tour: I am pleased to give you feedback on our tour with your company!  THe guide was an amazing guide.  His English was superb, and the information he gave us on Portugal was presented with enthusiasm and flair.  Our two children had great fun and definitely listened to him!  He made all of the sites "alive" and so much more interesting than if we had tried them alone. Touring with Around and About Lisbon was a wonderful experience and I would definitely recommend your company.

John (UK) – Lisbon Group Tour & Port and Wine Tasting:
Thanks for organising an excellent days sightseeing and the Port and Wine Tasting was great fun. The buses were comfortable and the guide was very knowledge and interesting. We would use you again, Thanks.

Mary (USA) – Lisbon Group Tour: Hi Nicole, Thanks for arranging such a great tour. The guide was excellent and flexible to our group wishes. The coaches were clean and comfortable and I would have no hesitation in recommending your company.


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